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Portrait of Dirk Krüger

Dirk Krüger

Managing Director

More than 30 years of SAP project experience in process consulting, in steering projects and sub-projects, and in advising global process owners. Focused on the order-to-cash process and supply chain management – currently working on a worldwide S/4 greenfield transformation in the chemical and pharmaceutical industry.

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At a glance

SAP experience since

1993

Professional qualification

Diplom in Business Administration (German university degree)

Languages

German (native), English (fluent)

Industries

Retail, Chemicals, Pharmaceuticals, Manufacturing, Metals, Utilities

Areas of focus

  • Project management, sub-project management
  • Advising global process owners
  • Organisational and application consulting for SAP ERP logistics
  • Implementation consulting for ERP and S/4HANA
  • Order-to-cash and supply chain management
  • SAP SD, MM, CCM and LE-TR
  • SAP TM, EM and SAP Yard Logistics
  • Integration of WM/EWM, GTS, APO/IBP and FI/CO
  • Designing data migrations from legacy systems
  • Test and defect management
  • ALE and EDI integration
  • Process optimisation & reengineering

Project history

A summary of selected projects. The entries from December 2015 onwards are engagements of 4Trust Consulting GmbH; the earlier ones date from before it was founded. Engagements that extend beyond December 2015 were continued by the company from its founding onwards. The designations in front name the role in the respective project. The company’s engagements were external consulting services on a project basis throughout, not positions in the client’s organisation – as a rule as one of several service providers in a larger programme.

since 01/2025

Chemicals and pharmaceuticals

Lead Consultant – Intercompany process in a worldwide S/4 greenfield transformation

Functional alignment with internal and external participants in the supply chain area to implement a worldwide intercompany process (source-to-pay and contract-to-cash) using a global template approach – including preparation of pilot rollouts, test coordination, and cut-over and hypercare planning.

08/2023 – 12/2024

Chemicals and pharmaceuticals

Senior Consultant – Global template for pricing & commercial agreements

Building the global template for pricing and commercial agreements (CCM) in an S/4 greenfield project: fit-to-standard workshops, documentation, functional solution and development specifications, and both functional and integration testing. From 2024, fit-to-template workshops with the pilot countries.

08/2023 – 12/2024

Utilities

Sub-project Lead – S/4HANA Utilities and Core, brownfield approach

Within the implementation of SAP S/4HANA Utilities and S/4HANA Core at an energy and water utility (brownfield approach): steering a sub-project, advice to management and SAP consulting on the SD processes. Continued at a reduced scope alongside the ongoing engagement from 2024.

08/2021 – 07/2023

Chemicals and pharmaceuticals

Senior Project Manager – S/4 migration of customer master data

Worldwide coordination of the customer master data migration from ECC to the S/4 business partner – mapping rules per field, upfront data cleansing, and alignment with the pricing and order-to-cash teams as well as the technical S/4 team.

09/2020 – 07/2023

Chemicals and pharmaceuticals

Senior Consultant – Order-to-cash: consulting and transformation preparation

Advising the global process owner, alignment with the external service provider, and preparing an S/4 brownfield transformation on an 80/20 basis – including master data and process cleansing under GxP and SOX requirements, and ramp-down of the order-to-cash interfaces.

06/2019 – 09/2020

Chemicals and pharmaceuticals

Test Manager – Integration following a company acquisition

Test management for the Deliver workstream in an integration project between two chemical groups across North America and Europe: test planning, tracking of test execution, documentation, defect management and regression testing.

01/2019 – 07/2019

Retail

Senior Consultant – Returns process in online retail

Redesign of the returns process at an online retailer using ARM functionality – recording the current process, analysing existing developments, and producing a high-level concept presented to the board and management team.

10/2017 – 11/2018

Chemicals

Senior Consultant – Order-to-cash in the S/4HANA migration

Functional SAP consulting on the order-to-cash process during the migration of the parent company and a Nordic sales company to SAP S/4HANA: alignment workshops and fit-gap analyses, SolMan documentation, coordination of development requirements, and over-the-shoulder support for process owners and key users.

10/2013 – 12/2018

Retail

Lead Consultant – Retail returns, store to warehouse

Design and implementation of the returns process from store to warehouse using WM, EWM and SAP TM – support for the system rollout in four countries in Europe and North America, plus consulting on the logistics processes of the rollout in North America.

08/2010 – 01/2014

Chemicals

Lead Consultant – Planning and supply chain model

Consulting on the worldwide conversion of planning from gross to net and the step-by-step conversion of the operational supply chain model: establishing global warehouses, replenishment deliveries and purchasing for the regional warehouses, plus the worldwide integration of the intercompany process.

10/2000 – 08/2010

Chemicals

Senior Consultant – Regional system and roll-in of country organisations

SD and order-to-cash consulting for building and extending the regional system of a chemicals group: R/3 implementation, consignment process and ALE/EDI landscape, carve-out of a sub-group, release change and roll-in of seven country organisations in Europe, North America and Asia.

10/1998 – 03/2000

Manufacturing/Retail

Project Manager – Order management and pricing

Project lead and SD consulting for the introduction of new order management systems including pricing – in the carpet industry combined with a migration from R/2 to R/3, and at a medical technology manufacturer with a worldwide relocation based on a just-in-time concept.

01/1996 – 09/1998

Manufacturing/Metals

Consultant / Sub-project Lead – R/3 implementation in purchasing and sales

Consulting and sub-project lead within the SAP R/3 implementation in the logistics area (purchasing and sales) at a German steel company – migration from R/2 to R/3, reengineering of the order management system, and creation of the business blueprint.

05/1993 – 06/1995

Retail

Consultant – SAP projects in the logistics area

Various SAP projects in the logistics area.